Health insurance help
Get answers to common questions so you can easily manage your health insurance membership.
- Account
- Cover
- Claims
- Payments
Logging in to your account
nib member cards
Forms and brochures
See our collection of documents to help you better understand your policy.
Find documents for:
Explore our health tools
Use our member-only health tools to help you get the most out of your cover.
Going to hospital?
Check if you're covered, opens in a new tabLooking for a healthcare provider near you?
Find a provider, opens in a new tabFeeling unwell?
Use our Symptom Checker, opens in a new tab
Access the nib App
Manage your membership and stay on top of your health and wellbeing.
With the nib App, you can:
Manage your account, claims, payments and Extras
Unlock discounts with nib Rewards
Search our healthcare networks
Access GP telehealth, prescription delivery and medical certificates.
Want to learn more about private health insurance in Australia?
Find out everything you need to know about healthcare, private health insurance and how to make the most of your cover.