Health information for members
We're here to help you understand health insurance better. Learn how healthcare in Australia works, the basics of private health insurance, opens in a new tab and how to make the most of your cover.
I’m looking for...
Looking for help to manage your membership?
Get support for common questions and self-service tasks when using the nib App or your online member account.
Looking for something specific?
Going to Hospital
Be prepared and explore your options before your hospital visit.
Healthcare in Australia
Learn about government initiatives, the Medicare system and why having health insurance is worth it.
Member information
Learn more about your membership to help you navigate the healthcare system with ease.
Using your Extras cover
Whether you need a dental check up, a new pair of glasses or a session with your physio - we can help you save with our First Choice network.
The First Choice network is our community of specially selected healthcare providers who are committed to delivering quality care and value for money by offering agreed* rates for nib members.
This can help you lower your out-of-pocket costs and make the most of your Extras.
Explore our range of networks and offers to help you save more
*nib First Choice providers (i.e. our network) offer competitive fees for many commonly claimed treatments and consultations. These fees are reviewed at least annually and are subject to change. Always check Find a Provider, opens in a new tab before booking to see if your provider participates or simply ask your provider if they are part of nib’s network at the time of booking. Providers occasionally leave the nib First Choice network so it’s important to check before booking to avoid disappointment. Annual limits, waiting periods and T&Cs apply.
Are you eligible for a Health Management Program?
Support your health needs and minimise future risks with our health management programs.
Use our Find a Program tool to see if you’re eligible.
Do I need health insurance if I’m turning 31?
Find out why we encourage those turning 31 to get private hospital cover to avoid the Lifetime Health Cover loading (LHC).
Why do premiums change each year?
Each year, private health insurers in Australia review premiums and submit changes for approval to the Government. Learn why and when these changes occur.
Not a member? Join nib
Enjoy private health cover that fits your lifestyle - with benefits like telehealth, prescription delivery, nib Rewards and discounts on everyday healthcare.
Or, sign up for free to GreenPass for rewards, online health checks, tools, tips and more.
Need help managing your membership?
Explore step-by-step guides for making claims, updating details, managing payments and more through the nib App or online member account.
