Review or change your cover
Have your health needs changed? It might be time to review or update your cover to make sure it fits your lifestyle.
Things to remember before you change your health cover
You may have to serve waiting periods for any new services or increased annual limits as part of your new health cover
Any benefits previously paid under your old cover will be considered if you have annual limits on your level of cover
Upgrading your cover may result in higher premium
Just changed your cover? If you're having second thoughts, we have a 30-day cooling-off period.
Call us within 30 days, and we’ll switch you back to your previous cover provided no claims have been made since the change.
How to review or change your cover
- nib App
- Online member account
Open the nib App and go to your ‘Account’ by selecting the top right icon
Tap on 'Change cover', this will automatically open a web browser where you can follow the prompts to select your excess, Extras and Hospital cover
Once you’re happy with the cover you’ve selected, tap ‘Update policy’
You will see a 'Success’ message when you have successfully updated your cover.
Log in to the nib App
Log into your member account
Enjoy the quickest and easiest way to stay on top of your cover. Claim wherever you are, access health services online and enjoy rewards and discounts.
Check your claims history
View all your previous claims to stay up to date with your limits.