Update your bank details to receive claims payments
Provide your correct bank details to ensure we can deposit your claims directly into your account without delays.
How to update your bank details
- nib App
- Online member account
Open the nib App and go to your ‘Account’ section by selecting the top right icon
Select ‘Payments'
Choose ‘Update details’
Scroll down to the ‘How nib pays me’ section and select ‘Update details’
Update your bank details to ensure we pay your claims into your preferred account
‘Submit’ to confirm your updated bank details.
Log in to the nib App
Change the frequency of your payment
Need to adjust the frequency of your payments to better fit your lifestyle? Follow our guide on how to change the frequency of your payment.
Make a one-off payment
Want to get ahead with your premiums? Simplify the payment process by making a one-off payment. This way, you reduce the need for multiple transactions and stay ahead on your payments.
Paying your premium by direct debit
We’re here to make paying for your premiums as easy as possible. Learn how to set up or update your direct debit.