Log in to your member account
Enjoy the quickest and easiest way to stay on top of your cover. Claim wherever you are, access health services online and enjoy rewards and discounts.
How to log in to your member account
- nib App
- Online member account
Download the nib App from the App Store, opens in a new tab or Google Play, opens in a new tab
Open the app and select 'Log in'
Enter the email address registered to your policy and select 'Next'
We'll send a verification code to your email. Enter the code and click 'Next’
Now that you are logged in, you can set up biometric login or create a four-digit PIN for easier access to the app.
Log in to the nib App
Change your contact details
Make sure your contact details are up to date so you’ll never miss important notifications from us.
Submit a claim
Haven’t claimed for your treatment or service? Find out how you can claim online.
nib member cards
Access your digital card for on-the-go use and your physical card for back-up when needed.