nib Life Insurance, issued by NobleOak, offers fully underwritten cover to help financially protect you and your family in the event of your death or if you were to suffer an unexpected sickness or injury and can’t work.
Explore Life Insurance options
Life cover
This cover pays a lump sum if you die or become terminally ill. Choose a sum insured from $50,000 up to $25 million.
Available as an option with your Life cover, this cover pays a lump sum if you’re unlikely to ever work again because of sickness or injury. Choose an amount of cover between $50,000 and $5 million.
Available as an option with your Life cover or as standalone cover, this cover pays a lump sum benefit if you suffer a serious medical condition listed in the PDS. Choose an amount of cover from $50,000 up to $2 million.
This cover pays a monthly benefit if you suffer a sickness or injury and cannot work. You can apply to insure up to 70% of your income. The minimum monthly benefit is $1,500 and the maximum monthly benefit is $30,000.
This is a summary only. Cover is subject to the terms, conditions exclusions and limitations of the PDS. Consider the PDS, FSG and TMD and if this product is right for you.
Receive a complimentary $10,000 benefit
Eligible nib members who apply for nib Life Insurance and choose Life cover are eligible to receive $10,000 of complimentary Life cover at no additional cost*.
Depending on the cover type(s) you choose and if you meet the conditions of cover, you would be eligible to claim and receive a lump sum payment if you:
Die or are diagnosed with a terminal illness (Life cover)
Could not work again due to a sickness or injury (TPD cover)
Were diagnosed with a serious medical condition listed in the PDS (Trauma cover).
If you suffer a sickness or injury and cannot work, Income Protection cover would provide a monthly payment after your waiting period and up to the maximum of your selected benefit period.
nib Life Insurance, issued by NobleOak, is a fully underwritten set of covers. That means your health, lifestyle and other personal details are assessed upfront at the time of application, not when you make a claim. Future claims will be assessed based on clearly defined terms, as outlined in the Product Disclosure Statement.
When determining the types of cover and how much life Insurance you may need, you may wish to think about:
Your current debt i.e. your mortgage, personal loans and credit cards
The number of dependants you have
Your current income
Future education expenses for your children i.e. school and university fees
Ongoing household expenses, including utility bills, groceries and insurances
Lifestyle costs i.e. sport and music lessons, birthdays and holidays
Childcare and home assistance. If you or your spouse are stay-at-home parents, you may need to cover the cost of home help to help look after the children and manage running the household.
Some individuals who apply for nib Life Insurance, issued by NobleOak, may require a medical examination. Whether or not you need a medical examination depends on several factors, such as your age, health status, lifestyle and the cover types and sum insured amounts you apply for.
Your cover will start once it is accepted by NobleOak and communicated to you in writing. Until then, NobleOak may ask for more information to fully assess your application. Your duty to disclose any relevant information continues right up to the point that your application is accepted.
When your insurance cover begins, you’ll be issued with an acceptance letter and certificate of cover outlining the full details of your insurance. Please keep these documents together with the PDS for future reference.
You’ll also receive an annual advice confirming your insurance details, including your insured benefits and premium payable.
Interim Accidental Cover is provided to you while your application is under assessment:
For Life cover applicants: up to $1.5 million
For TPD cover applicants: up to $500,000
For Trauma cover applicants: up to $500,000
For Income Protection cover applicants: NobleOak will pay the monthly cover amount applied for up to 24 months to a maximum of $4,000 per month.
Subject to the eligibility and terms referenced in the PDS, these benefits are provided at no extra cost to you.
Contact NobleOak on 1300 993 413 to get a claim form for your nib Life Insurance policy, issued by NobleOak.
Once completed, email your form to claims@nobleoak.com.au or mail to: Claims Team, NobleOak Life GPO Box 4793 Sydney NSW 2001
New nib Life Insurance policies are no longer available through nib’s former arrangement with TAL.
If you hold an nib Life Insurance policy issued through TAL, there is no change to your cover. If you would like to contact a TAL service or claim representative:
Service and claims queries Mon–Fri: 8am–8pm (Sydney time) Phone: 1800 633 170
Life, TPD and Income Protection covers can all be included in an SMSF. Where cover is taken through an SMSF (that is, the trustee of the SMSF will own the cover) there are certain limitations because of the Superannuation Industry Supervision Act 1993 (SIS) requirements. These apply to cover owned by a superannuation trustee of an SMSF and, where applicable, they are mentioned in the PDS. Because superannuation is a complex area which changes from time to time, it’s suggested that you obtain tax or accounting advice when considering your taxation affairs.
If you have a complaint about your nib Life Insurance policy, issued by NobleOak, or the service that has been provided (including the obligations under the Life Insurance Code of Practice) please contact NobleOak to let them know your concerns. The NobleOak team will do all they can to resolve your complaint as quickly as possible. All complaints are handled by the NobleOak Client Care team. They will contact you within one business day of receiving your complaint and will aim to resolve your complaint within five business days and no later than 30 calendar days (subject to access to the required information).
There are several ways you can contact the Client Care team to register your complaint:
Write to NobleOak: Attention: Client Care team, NobleOak Life GPO Box 4793 Sydney NSW 2001
To assist NobleOak in dealing with your complaint quickly, please include the following information:
Your name and contact details, including your daytime phone number and email address
Details of your complaint
Your desired outcome.
If you are unhappy with the handling of your complaint, or the resolution of your complaint you can escalate your complaint to the Australian Financial Complaints Authority (AFCA). AFCA provides fair and independent financial services complaint resolution that is free to consumers.
NobleOak Life Limited (NobleOak), an award-winning Australian life insurer, is the issuer of nib Life Insurance. They were established in 1877 and have been protecting Australians for over 145 years.
NobleOak is regulated by the Australian Prudential Regulation Authority (APRA) and holds an Australian Financial Services License issued by the Australian Securities and Investments Commission (ASIC).
NobleOak has adopted the Life Insurance Code of Practice (Code). The Code sets out the minimum standards for dealing with, communicating with and servicing members. It’s built around the principles of clarity and transparency, fairness and respect, honesty and timeliness of communication.
NobleOak is also a member of the Council of Australian Life Insurers (CALI), a body which supports the Australian life insurance industry and its members through dedicated representation and engagement. CALI advocates to drive positive outcomes for customers, insurers and their partners.
Need help?
Contact NobleOak
Contact TAL
Disclaimers
The information provided on this website is factual in nature and any advice is general in nature. Before making a decision to purchase or continue holding a product, you should consider your personal objectives, financial situation and needs. You should also read the relevant Product Disclosure Statement (PDS), Target Market Determination (TMD) and Financial Services Guide (FSG), available on this website.
nib Life Insurance is issued by NobleOak Life Limited (NOL) (ABN 85 087 648 708) (AFSL 247302). In this communication, all references to “our”, “us”, “we”, “NobleOak” means NOL. nib Life Pty Limited (ABN 91 003 037 625) (nib) is an Authorised Representative of NobleOak Services Limited AFSL 286798 for the purposes of providing general advice and arranging for customers to apply for nib Life Insurance. nib acts on behalf of NobleOak Services and not on your behalf. nib and its related bodies corporate (nib entities) do not assess and are not responsible for applications, claims or benefit payments under the product or in connection with life insurance. nib Life Insurance issued by NOL is not a product of, nor is it guaranteed by, nib or any related bodies corporate of nib. NOL and its representatives handle all claims.
You should not cancel any existing life insurance policy until you have received written confirmation that your replacement cover is in place.
*nib Life Insurance applicants may be eligible to receive an additional $10,000 of Life cover at no additional cost (subject to maximum cover levels in the Product Disclosure Statement (PDS)). If eligible, this amount is added to your nominated Life sum insured and shown in your certificate of cover. The additional cover is subject to the same underwriting requirements, terms, conditions and exclusions outlined in the PDS and your Policy Schedule. This additional cover is not available if only standalone Trauma cover or only Income Protection cover is purchased. Eligibility criteria apply and approval is not guaranteed. The terms of this offer may change at any time. This offer may be revoked at any time.
**Eligible nib members are entitled to a 10% discount on nib Life Insurance premiums, which remains in place for the duration of the cover. nib members are current nib Health members (excluding international members), current Free members or an nib Travel policyholder with an unexpired policy. This offer applies only to new customers who take out a quote and purchase nib Life Insurance policies. The terms of this offer may change at any time. This offer may be revoked at any time.
***As reported by MoneySmart.gov.au sourced from ASIC from 1 July 2024 to 30 June 2025. Full table can be accessed at Life Insurance claims comparison tool: moneysmart.gov.au. The payout of claims may be impacted by factors such as the cause of death. Past performance is not necessarily indicative of future results and actual events or performance may differ materially. It is not guaranteed that NobleOak will accept all Life cover claims.
This means you’ll be asked questions about your health, occupation, lifestyle, income and recreational activities when you apply.
This upfront assessment allows NobleOak to tailor your cover and premium based on your individual circumstances and may result in you requiring special acceptance terms
This approach allows for greater certainty and fewer delays if you were to make a claim.
Straightforward claims process
NobleOak accepted 98.2% of Life cover claims in the 2025 financial year (above the industry average of 92.9%)***. If you make a claim, you’ll be assigned an Australian-based dedicated claims case consultant to support you through the process.
Australian-based team
NobleOak is located in Sydney and has been recognised for its award-winning customer service.
Backed by an award-winning insurer
NobleOak is an award-winning life insurer^, with a history of helping Australians and their families for over 145 years.
For nib Life Insurance policies purchased on or after 9 February 2026
