Change your contact details
Make sure your contact details are up to date so you’ll never miss important notifications from us.
How to change your contact details
- nib App
- Online member account
Update your address, email, and phone number through the nib App. Watch or listen to the video to learn how.
Open the nib App and go to your ‘Account’ by selecting the top right icon
Select ‘Member details’
Choose ‘Edit’ to update your details
From there you can update your phone number, email and address
Once you’re finished, select ‘Save.’
Updating your member account may take a few business days if you're changing your state.
Please be aware that changing your state may impact the price of your premium.
Log in to your member account
An easy and convenient way to manage your cover. Submit claims on the go, connect to health services online, and unlock exclusive rewards and discounts.
Update your communication preferences
Opt to receive updates about your health cover, member newsletter, nib Rewards, invitations to health programs and other products and services.
Add or remove someone from your policy
Explore our guide to find out how to add or remove someone from your policy.