nib member cards
Access your digital card for on-the-go use and your physical card for back-up when needed.
How to access your digital card
You’ll get a plastic card when joining nib, but if you’ve got a smartphone, the digital card offers a more convenient option.
Watch our video to easily access it on Apple devices.
Don’t have the nib App?
How to order a new physical card
- nib App
- Online member account
Open the nib App and go to your ‘Account’ section by selecting the top right icon
Below the ‘Payments’ section, select ‘nib card’
Select ‘Order a physical card’
Confirm your address is correct
Select 'Order a physical card’ and your new card will be delivered in 7-14 business days.
Log into the nib App
Claim on the spot with your nib card
Find out how to claim directly after a service or treatment.
Change your contact details
Make sure your contact details are up to date so you’ll never miss important notifications from us.
Log in to your member account
An easy and convenient way to manage your cover. Submit claims on the go, connect to health services online, and unlock exclusive rewards and discounts.