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Private health insurance reforms

In 2019, the Australian Government introduced a range of reforms for the private health insurance industry with the aim of making health insurance simpler and more affordable.

We were excited for the positive change the reforms would bring and were one of the first health funds to introduce them to our members in April 2019 to improve the overall experience and affordability of our health insurance products.

Key changes

Unlike some private health insurers we quickly passed on to our members the ability to choose a higher hospital excess level as well as the age-based discount to over 50,000 members under the age of 30. Both measures resulted in lower premiums and have brought about more choice, certainty and simplicity to the industry.

Frequently asked questions