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nib member cards

Access your digital card for on-the-go use and your physical card for back-up when needed.

How to access your digital card

When you join nib, your digital card gives you a quick, easy and secure way to access your membership details and claim on the spot right from your smartphone

Watch our video to easily access your digital card on Apple devices.

Don’t have the nib App?

nib App Download on the App Store, opens in a new tabnib AppGet it on Google Play, opens in a new tab

How to order a new physical card

  1. Open the nib App and go to your ‘Account’ section by selecting the top right icon

  2. Below the ‘Payments’ section, select ‘nib card’  

  3. Select ‘Order a physical card’  

  4. Confirm your address is correct 

  5. Select 'Order a physical card’ and your new card will be delivered in 7-14 business days. 

Frequently asked questions

Claim on the spot with your nib card

Find out how to claim directly after a service or treatment.


Change your contact details

Make sure your contact details are up to date so you’ll never miss important notifications from us.


Log in to your member account

An easy and convenient way to manage your cover. Submit claims on the go, connect to health services online, and unlock exclusive rewards and discounts.