Contact options and support for Providers
Learn when to contact nib or Honeysuckle Health.
Medical claims enquiries including MediGap
Ancillary enquiries
Hospital eligibility
Hospital account enquiries
International claims enquiries
For all non network Provider enquiries
For all Network agreement and registration enquiries
Additional resources
Learn about our international claiming options
As an alternative to using our GP portal, we have partnered with a range of automated claiming systems to make international claiming quick and easy for our providers. Depending on what type of provider you are will determine which system you can use.
nib member services and tools
nib offers a range of services, supports and tools to enhance our members' health and wellbeing, including Health Management Programs, opens in a new tab, Health Care at Home, opens in a new tab, and Find a Provider tool, opens in a new tab. You can refer patients to these services or use our tools to check your details.