Health insurance help

Get answers to common questions so you can easily manage your health insurance membership.

Browse help and support topics

Other helpful resources for your health cover

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Forms and brochures

See our collection of documents to help you better understand your policy.

Find documents for:

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Explore our health tools

Use our member-only health tools to help you get the most out of your cover.

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Access the nib App

Manage your membership and stay on top of your health and wellbeing.

With the nib App, you can:

  • Manage your account, claims, payments and Extras

  • Unlock discounts with nib Rewards

  • Search our healthcare networks

  • Access GP telehealth, prescription delivery and medical certificates.

Want to learn more about private health insurance in Australia?

Find out everything you need to know about healthcare, private health insurance and how to make the most of your cover.

Explore health information

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