We'll cover you to see see any healthcare provider you choose, as long as their professional qualifications are recognised by nib. To help keep your costs to a minimum, we have a network of providers who agree to offer their services at a reduced rate for nib members.
Who is a recognised provider?
We only pay benefits for services from recognised providers. A recognised provider is someone who provides a health service, like a dentist, optometrist, remedial massage therapist or physiotherapist who meet the following criteria:
They must work in a private practice
They must have professional qualifications recognised by nib
Sometimes providers are only recognised for specific Extras services, and not others. For example, nib might recognise a provider for acupuncture, but not for remedial massage. This means you could claim for acupuncture, but not remedial massage.
Just ask your provider if you can claim for their services as an nib member!
Save on the cost of your healthcare
You can see any recognised provider and make a claim afterwards, but by seeing a provider in our network, you’ll be able to reduce the gap left between the total cost of your treatment and what nib pays, known as an out of pocket cost.
Take advantage of our optical and dental offers
As an nib member, you can access a range of offers to help you get the best value from your cover.
Members with Extras cover get 100% back on preventative dental check-ups, opens in a new tab with participating No Gap dental practitioners.
Show your nib card at any of our First Choice Optical providers, opens in a new tab to get discounts. If you have nib Extras cover with remaining limits, you can also benefit from our No Gap optical offers.
Choose a provider from the First Choice network
The First Choice network is a community of health providers who have agreed to provide nib members with quality healthcare at an affordable price.
Waiting periods, annual limits and other conditions may apply so it’s a good idea to check your level of cover and remaining limits before you go. Call us on 13 14 63 or head to the nib App or Online Services.
Reduce your out of pocket hospital costs
Going to hospital soon? Discover how you can reduce the fees you may have to pay a specialist when you go to hospital. Read through our helpful hospital guide to prepare yourself.
