Skip to content

nib foundation commits $750,000 to Lifeline to help reach more Australians before crisis

Image of female support worker in a call centre wearing a headset

We’ve teamed up with Lifeline over the next three years to develop and deliver a personalised toolkit.

Image of female support worker in a call centre wearing a headset

Over the past 12 months, Lifeline has experienced unprecedented demand for crisis and mental health support. In fact, Lifeline has seen a 32% increase in visitations to their website and had a 64% increase in website traffic to their mental health factsheets and crisis support pages. This is on top of the record 1.12 million calls received from Australians needing support

Spurred by an increase in demand for its digital services, Lifeline identified that while their strength is helping people at point of crisis, there is currently a large unmet need in the community to provide information and support to those who are not currently at a point of crisis but would benefit from help and support.

To help Lifeline deliver a broader range of support services for Australians visiting their website, we’ve committed $750,000 in funding over the next three years to continue this valued partnership, and enable Lifeline develop and deliver their ‘Lifeline Toolkit’. The toolkit will enable users to take ownership of their experience and create their own personalised ‘hub’ where they can save off self-help resources, articles, stories and support tools that they can use everyday to maintain their health and wellbeing.

Through the partnership, we hope to provide an engaging tool that helps to target Australians earlier on in their mental health experience and equip them with the tools and resources they need to maintain their health and wellbeing and prevent them from getting to the point of crisis.

Find out more about Lifeline Australia's project or visit their website: lifeline.org.au, opens in a new tab.

Community
Community report 2021 cover

Our 2021 Community Report is out now!

Our 2021 Community Report now available and we’re proud to share some of the fantastic partnerships, community initiatives and personal stories with you as we continue to invest in the better health of our community.

Read story 5 minute read
Prevention
Woman sitting on stairs looking at her phone

Supporting mental health through Lifeline Text

Lifeline will be able to boost services to young Australians and Aboriginal and Torres Strait Islander peoples through text crisis counselling with the support of our $500,000 donation together with nib.

Read story 6 minute read
Prevention
Young female teen looking at her phone

Kiwis to receive an extra 2,300 hours of crisis support during COVID-19

We’re ensuring Lifeline Aotearoa can continue their 24/7 mental health support for Kiwis during COVID-19 through our new partnership.

Read story 5 minute read
1 / 0